About Rupert & Company
Rupert & Company has experienced leaders steeped
in innovation and collaboration. They represent decades of
guiding clients toward a flexible workplace, customizing online
tools and developing superior leaders. They are supported in
quality delivery by colleagues who bring enhanced capabilities
in communications and graphic design, leadership development,
scalable training and work and office redesign.
Paul Rupert is President of
Washington, DC-based Rupert & Company. He combines forty years’
general management, consulting, coaching, training and research
experience with expertise in the development of flexible
leadership skills and online systems. He excels in aligning
Senior Management commitments with business-beneficial
Paul started managing flexibly with his first
start-up in 1972. He pioneered the development of explicitly
business-based approaches and tools for creating the flexible
workplace and transforming traditional managers into flexible
leaders. In his previous work as Associate Director of New Ways
to Work and Flexibility Practice Leader of WFD Consulting, he
directed national flexibility advocacy efforts and served a
broad and distinguished client list of more than a hundred
companies ranging from Aetna and AOL to Wal-Mart and Xerox.
He pioneered challenging flexibility initiatives such as Phased
and Partial Retirement and high yield approaches to Remote Work.
Mr. Rupert speaks widely about organizational flexibility and is
quoted regularly in the national media such as the Wall
Street Journal, ABC
World News, CBS
News, NPR, Marketplace and Newsweek.
He is a graduate of Stanford University.
Michele Lamond is Vice President, Web Services at
Rupert & Company. She brings to the position a broad background
in online training, web design, hosting and maintenance. Prior
to developing her own web services company, Michele spent more
than a decade in technology roles in the investment management
business. She complemented this work with marketing and
communications roles in the major nonprofit sector.
In all these settings she developed her web
design and development capabilities. She began a comprehensive
web services company in 1998, offering a range of businesses
website development, Internet communication strategies and
online training vehicles. She joined Rupert & Company as
Webmaster in 2002.
Since then she has been responsible for building the FlexWise™
suite of interactive online guides and training tools, for all
client website development and customization and for maintaining
all hosted sites. She is currently involved in creating our
complex second generation websites and training tools, and has
been promoted to VP, Web Services.
Richard Latty is Chief Technology Advisor to
Rupert & Company and President of our partner software
development firm, Pipersoft. He has over 32 years experience in
the design and development of computer systems. Major projects
included software for simulating satellite systems (NASA) and
automated digital image interpretation as well as retail
transaction processing systems. He designed the CENTRIC system
for automating the securitization and risk mitigation for all of
the U.S. embassies around the world, the system used for
automating and normalizing the USDA inspection of all fruits and
vegetables (imports and domestic), the automated system for
managing the participants in the Certified Organic program and
the system used by GSA to manage the clearance process on more
than 16,000 government personnel.
Prior to his work at Pipersoft and its parent
firm, Solutions Engineering, Rick worked at NASA/Ames and
NASA/Goddard on the Landsat Thematic Mapper mission. He also
worked as the CTO and Director of Product Development at
Idocuments. Rick advises R&C on the development and integration
of technology solutions that complement and strengthen our
suites of web-based tools.
He is a member of numerous
scientific, engineering and honorary societies. He is a graduate
of the University of Florida and Purdue University, has
published 23 scientific articles and has presented at numerous
symposia. He is also a pilot.
How We Work
Rupert and Company are a pleasure to work with. They turn things around very quickly and well within budget. Most importantly, they provided us with very useful feedback on the downstream impact of many changes we considered making. -- FlexWise™ Guidelines Client
Our highly acclaimed work in developing and customizing superior online tools draws on a set of proven capabilities. We apply these to all our work for the full range of projects and clients. Those capabilities include:
Unparalleled Expertise We have spent three decades mastering and pioneering every aspect of flexible work. Thousands of hours of research, live training and consulting inform all our FlexWise™ Tools. From the strategic design of guidelines to the detailed training tools for the major flexible options, we apply our broad and deep implementation knowledge. We can assure our clients of highly satisfactory outcomes.
Thorough Customization To some providers, “customization” means simply cosmetic changes. Sure, we do that – adding company name, logo, inserting key terms. But we engage with our clients to do whatever level of customization is required. We literally remake sections of guidelines, add or subtract options and add copy editing across a suite of tools. In the end these are your tools, done your way.
Candid Feedback Another key aspect of the way we customize and modify our tools is that we insist on a dialogue throughout the process. We are open to change, but assertive in explaining the rationale for our tools as they are. We also review and may comment on additions to any tool, offering the benefits of our perspective on how such changes have played out in other settings.
Creative Problem-Solving We are collaborative customizers. In addition to working with suggested changes, we are adept at developing creative solutions to problems that customers raise but cannot resolve. This can include significant reworking of core elements of our flexibility guidelines.
Application Development Unique elements of our overall system began as concerns from clients who wanted to achieve purposes essential for success in their own environment. We approach the development of new tools or components as an opportunity to meet both client needs and the growing requirements of the larger field.